Effective Date: January 6, 2024 · Last Updated: November 4, 2026
All content, software, processes and services provided by DropinAdmin are the exclusive property of DropinAdmin, unless otherwise stated. Use of our website or services does not transfer any intellectual property rights to you or any third party.
By accessing or using our services, you agree to comply with these Terms of Service, our Privacy Policy and any related policies referenced herein. If you do not agree, please discontinue use of our website and services. We reserve the right to modify these terms at any time. Continued use constitutes acceptance of the updated terms.
DropinAdmin provides on-demand and subscription-based IT solutions, including (but not limited to) server and cloud management, DevOps automation, system monitoring, consulting, cost optimization (“declouding”) and custom development.
Our services are available as one-time, hourly, monthly or annual subscription plans. All plans are subject to availability and described on our website or in custom proposals.
Each deliverable under a Statement of Work is deemed accepted unless you notify us in writing of a specific non-conformity within five (5) business days of delivery. Material changes to an agreed scope go through a Change Control Request, approved in writing before additional work begins.
To access certain services, you may need to register for an account and provide accurate, current and complete information. You are responsible for safeguarding your account credentials and for all activity occurring under your account.
You agree to notify us immediately of any unauthorized use of your account. DropinAdmin is not liable for any loss or damage arising from your failure to comply with this security obligation.
All prices are exclusive of applicable taxes unless otherwise noted. You are responsible for paying all applicable taxes. Payment methods include credit/debit card or other options provided at checkout, processed securely via Stripe. By submitting payment information, you authorize us (and our payment processors) to charge the applicable fees.
Subscriptions will renew automatically unless canceled prior to the renewal date. You can manage or cancel your subscription via your account dashboard or by contacting us.
Refunds may be available within the first 30 days of service under certain conditions, as detailed in our Refund Policy. Custom projects, consulting or usage-based services may not be refundable once delivered or commenced.
You agree not to use our services for any unlawful, abusive or unauthorized purpose, including but not limited to:
Our website and services may integrate with or link to third-party services such as Stripe (billing), Tawk.to (chat), Google Analytics, Facebook Pixel, Google Ads, Matomo, Crazy Egg (analytics) and others. Use of these services is subject to their respective terms and privacy policies. We do not control third-party services and are not responsible for their content or practices.
For certain lead generation or marketing partnerships (e.g. ClickBank), no customer billing or project data is shared.
We strive to maintain reliable and secure services, but we do not guarantee uninterrupted or error-free operation. All services are provided “as is” and “as available,” without warranties of any kind, express or implied. We disclaim all liability for any indirect, incidental or consequential damages, including loss of data, profits or business opportunities.
We take reasonable precautions to protect the credentials and access information you give us; they are stored encrypted, in a vault isolated per client. You remain responsible for your own data, including maintaining current, tested backups, unless a Statement of Work or your plan expressly states that we manage backups for a system. We are responsible only for the security measures expressly stated in these terms or an applicable Statement of Work, and are not responsible for data loss arising from your systems, third-party providers, or a failure to maintain backups.
You agree to indemnify and hold harmless DropinAdmin, its affiliates, officers, agents and employees from any claims, damages, losses or liabilities (including legal fees) arising from your use of our services or violation of these terms.
If any service fails to conform to these terms or the applicable Statement of Work, DropinAdmin will, at its option, re-perform the non-conforming service or refund the fees paid for it. This is your sole and exclusive remedy, and DropinAdmin’s entire liability, for any such failure.
We may modify these Terms of Service at any time. Updates will be effective upon posting to our website. Your continued use constitutes acceptance of the revised terms.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Jacksonville, Florida.
If you have questions, concerns or suggestions about these Terms of Service, please contact us.